TrudEtrike Support Center
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Email: info@trudetrike.com
Phone: (386) 456-3964
Returns & Refunds
DEPOSIT / REFUNDS
TrudETrike will grant a refund of your Deposit up until the date we ship your product. TrudETrike may cancel any purchase and refund your Deposit at TrudETrike’s discretion. If you need to return an item please see our Return Guidelines below to ensure proper processing. Failure to follow these guidelines may result in a delay processing your return and affect your ability to receive a refund.
REFUND PROCESS
Once your return is received, a credit for the full purchase price (plus tax) excluding outbound shipping cost will be issued to the credit card used to purchase the item(s) you are returning. You are responsible for the cost of returning the item(s) to TrudETrike unless the return is a result of our error.
RETURN GUIDELINES
You may return any new, unused items ordered from TrudETrike in the last 30 calendar days. Items must be returned in the original packaging. Please allow 1 month from receipt of return for processing.
Instructions
1. Securely pack the item(s) in the original packaging.
2. Please include the original packing slip and a note explaining the reason for your return.
3. Returns must be postmarked within 30 days of original receipt.
4. Clearly label the package for return using the following address:
5. TRUDETRIKE RETURNS – Send to:
TrudETrike Returns
740 Ballough Road, Daytona Beach, FL 32114
Ship the package from your nearest post office or other carrier of your choice. Please make sure to affix the appropriate amount of postage. TrudETrike recommends choosing a shipment method that allows you to track your package.
In no case shall You or TrudETrike (including any of our members, managers, advisors, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors or their respective affiliates) be liable for indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, or any similar damages, whether based in contract, tort (including active or passive negligence), strict liability or otherwise, arising from use of the TrudETrike’s products. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.